Privacy Policy

Last Updated: July 3, 2026

Welcome to The Little Village Role Play (“we”, “our”, “us”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://thelittlevillageroleplay.com/, make a booking, contact us, or use our services.

1. Who We Are

The Little Village Role Play provides children’s role play experiences, parties, events, and related services.

Data Controller

The Little Village Role Play Limited

Website: https://thelittlevillageroleplay.com/

Email: [Insert Contact Email]

Phone: [Insert Phone Number]

Address: [Insert Business Address]

2. Information We Collect

Depending on how you use our website, we may collect:

Information you provide

  • Name

  • Email address

  • Telephone number

  • Child’s first name and age (where relevant to bookings)

  • Booking details

  • Party or event information

  • Messages sent through our contact forms

Payment Information

If you make a booking, payments are processed securely by our third-party payment provider. We do not store your full payment card details.

Automatically Collected Information

When you visit our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Date and time of your visit

  • Cookies and similar technologies

3. How We Use Your Information

We use your personal information to:

  • Process bookings

  • Confirm reservations

  • Respond to enquiries

  • Provide customer support

  • Send booking confirmations

  • Improve our website and services

  • Prevent fraud

  • Meet our legal obligations

  • Send marketing emails (only where you have consented)

4. Legal Basis for Processing

Under UK GDPR, we process your information under one or more of the following legal bases:

  • Performance of a contract

  • Legal obligation

  • Legitimate interests

  • Your consent

5. Marketing

If you subscribe to our newsletter or choose to receive updates, we may send you information about:

  • New sessions

  • Special events

  • Promotions

  • Holiday activities

You can unsubscribe at any time using the link in our emails or by contacting us.

6. Cookies

Our website uses cookies to:

  • Keep the website functioning correctly

  • Remember your preferences

  • Measure website traffic

  • Improve user experience

You can manage or disable cookies through your browser settings.

If we use services such as Google Analytics or Meta Pixel, these cookies may collect anonymous usage data to help us improve our website.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers, including:

  • Website hosting providers

  • Booking software providers

  • Payment processors

  • Email marketing providers

  • IT support providers

  • Professional advisers where required

These providers only process your information on our behalf and must keep it secure.

8. Data Retention

We keep personal information only for as long as necessary to:

  • Provide our services

  • Maintain booking records

  • Meet legal and accounting obligations

  • Resolve disputes

When no longer required, your information is securely deleted.

9. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent where applicable

  • Request data portability

To exercise any of these rights, please contact us using the details above.

10. Children’s Privacy

Our services are designed for families with young children. Personal information relating to children is collected only where necessary for bookings or events and is provided by a parent or legal guardian.

We do not knowingly collect information directly from children through our website.

11. Website Security

We take appropriate technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to read their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will always be published on this page with the revised “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us.

The Little Village Role Play Limited

Website: https://thelittlevillageroleplay.com/

Email: [Insert Email]

Phone: [Insert Phone Number]

Address: [Insert Business Address]

15. Complaints

If you are unhappy with how we handle your personal information, you have the right to complain to the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk/

Telephone: 0303 123 1113

Opening Hours

Opening Hours

9.15am – 5.45pm
7 Days a week
Public Holidays: as advertised